These Terms & Conditions apply to the online services offered by Crackly Technologies Private Limited at crackly.ai and its subdomains. Welcome to crackly.ai (hereinafter referred to as the "Site" or as "Crackly" interchangeably). These terms and conditions of use ("Terms") constitute a legal agreement between you and Crackly.
Use of this Site constitutes your unconditional acceptance of these Terms herein and by all terms, policies, and guidelines incorporated by reference. These Terms apply to your use of this Site, and do not alter in any way the terms or conditions of any other agreement you may have with Crackly, its subsidiaries, or affiliates.
If you are using the Site on behalf of any entity, you further represent and warrant that you are authorized to accept these Terms on such entity's behalf, and that such entity agrees to indemnify Crackly for violations of these Terms. If you do not agree with these terms, please do not use this Site.
The Site offers AI-powered educational products to individuals seeking to streamline their exam preparation and learning, and to organizations seeking services for their employees/students. By using the Site, you agree to be bound by these Terms.
Crackly may offer certain products/services to you in collaboration with one or more partners. In such cases, to the extent that such product/services are made available to you through the Platform, the Platform Terms shall continue to apply to you.
You agree and acknowledge that Crackly has no control over and assumes no responsibility for User-generated Content and by using the Platform, you expressly relieve Crackly from any and all liability arising from the User-generated Content.
You agree and acknowledge that Crackly shall have the right at any time to change or discontinue any Service, product, aspect, or feature of the Platform, including its availability and compatible devices required to access or use the Services. Crackly reserves the right to terminate your Subscription/Purchase and/or restrict your access to the Platform if you choose not to provide or partially provide the requested information.
Crackly Technologies Private Limited and/or its affiliates ("Crackly," the "Company," "we," "us," and "our") respect your privacy and are committed to protecting it through compliance with its privacy policies. This policy describes:
This policy applies only to the information Crackly collects through its Services, in email, text and other electronic communications sent through or in connection with its Services.
This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, such as schools or coaching institutes through which you subscribe to or purchase and/or pay for Crackly's Services and social networks that you use in connection with its Services.
By accessing or using its Services and/or registering for an account with Crackly, you agree to this privacy policy and you are consenting to Crackly's collection, use, disclosure, retention, and protection of your personal information as described here. If you do not provide the information Crackly requires, Crackly may not be able to provide all of its Services to you.
The Platform may include links that redirect you to other websites. This Privacy Policy does not cover these third party websites. You agree that once you leave our servers, any third party websites that you go to or interact with are at your own risk. Crackly shall not be held liable for any default, loss of function or any risk that your sensitive personal information may be exposed to as a result of the same.
We encourage parents and teachers to supervise their child or learner's use of the Platform. No personal information is collected or solicited from a child user of the platform. We may collect analytics data (which does not contain personal information) from a child's use of the platform in order to offer and develop the Service.
We strive to keep the level of information collected from your child to a minimum, and in no event do we collect more information than what is required to use our learning platform. We require all users of the platform to use a parent or guardian's email address in order to create an account.
We will obtain prior parental consent if any changes we make to this Privacy Policy affect users under the age of 13 in a way that requires such consent under applicable laws.
To make a purchase on Crackly's platform or website, you must comply with the terms set out in this Terms of Sale. You acknowledge that you are responsible for maintaining the security of, and restricting access to, your account and password, and you agree to accept responsibility for all purchases/registration and other activities that occur under your account.
Crackly reserves the right to refuse or cancel subscriptions or purchases at any time in its sole discretion.
The policies and procedures for receiving payments for the services provided through the Crackly Platform are described in the Terms of Use. The main objective of Crackly is to ensure that the Crackly Platform is easy to use and equipped with the kind of security architecture that users would reasonably expect to protect any financial information they might provide.
Without previous warning, product pricing, offers, and promotions may vary from time to time. The taxes are already included in all of the pricing shown on the website. Crackly retains the right, in its sole discretion, to alter the costs of our products, our services, and their accessibility. In the event that the product's pricing on the website changes at any moment, no refunds of orders will be accepted.
Crackly provides users with a variety of payment options. Crackly retains the right to introduce or remove any payment methods without prior notification to the User. Reasonable efforts are made to provide options through many banking channels.
The User undertakes to supply true, correct, and complete financial information, such as credit/debit card information or prepaid payment instrument account information, which may be saved by a Crackly third-party payment gateway provider.
The User shall not use a credit/debit card or prepaid instrument that the User does not lawfully possess or for which the User is not lawfully authorized. For the security and confidentiality of financial information, the user shall be fully responsible. Crackly expressly disclaims any responsibility for any damages that may result from the unauthorized use of the User's identity or financial information.
All remittances and monetary transactions with Crackly shall be effected exclusively in the lawful currency of the Republic of India, being Indian Rupees (₹).
For Learners, Crackly does not charge any fee for registration and account creation. However, certain Services offered by Crackly may be chargeable. Access to certain Services and features is offered by Crackly through paid subscription plans; the details of the Services and applicable features along with their corresponding prices can be found on our site and/or Application.
Purchase of a Subscription will allow you access only to the content available under the category for which you have purchased the Subscription. The Services offered and the validity/term of your Subscription may vary depending on the plan you purchase.
The Subscription is of a personal nature and is solely for the benefit of the person subscribing and is not allowed to be resold by you or transferred to or shared with any other person for consideration or otherwise. In the event we get to know that any User has resold/transferred/shared Subscription with another person, then Crackly retains the right to cancel/terminate the Subscription forthwith.
You may, at any point in time, choose to terminate your subscription to a service by sending us an email. Such termination will not change any amounts due to us.
Breach of any of the terms of this Agreement constitutes a termination of the Agreement. If you fail, or Crackly suspects that you have failed, to comply with any of the provisions of this Agreement, Crackly, after notice of 07 (seven) days to rectify such failure to you, may terminate your subscription and/or your Account if such failure on your part still continues. No refunds will be issued in such a case for early Termination.
At Crackly, we respect the intellectual property of others just as much as ours. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement of your intellectual property (including your copyrights and trademarks), then kindly write to us at support@crackly.ai with complete details.
If Crackly has knowledge of or has any reason to believe that any User-generated Content on the Platform violates the intellectual property rights of Crackly or other Users, then we reserve the right to remove access to such content.
As a Learner, you may delete your account at any time by writing to us at support@crackly.ai or by using the delete option provided within your account on the Platform (if available). If your account is deleted (regardless of the reason), you will no longer have access to your account on the Platform and your User-generated Content may no longer be available; any deletion once processed is irrecoverable.
Crackly is not responsible for the loss of your information and/or User-generated Content upon deletion. Please note that all accounts will remain active unless you explicitly ask us to delete it, and applicable Subscription payments shall continue to be deducted until canceled by you or until your account is deleted on your request.
YOU AGREE THAT THE PLATFORM, CONTENT, AND ALL MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND YOUR USE OF THE PLATFORM SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, CRACKLY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM AND EXCLUDE ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE PLATFORM AND YOUR USE THEREOF.
TO THE FULLEST EXTENT PERMITTED BY LAW, CRACKLY EXCLUDES ALL WARRANTIES, CONDITIONS, TERMS OR REPRESENTATIONS ABOUT THE ACCURACY, SECURITY, RELIABILITY, QUALITY, AVAILABILITY OR COMPLETENESS OF THE PLATFORM, USER-GENERATED CONTENT ON THE PLATFORM, OR THE CONTENT OF ANY SITES SO LINKED.